Extensive Instructor Support Materials
A complete training solution
Email fred@managing-employees.com to arrange to receive the Instructor's Disk files on DVD or USB Thumb Drive. It's $49.00, but free with book orders of 20 or more copies.
Chapter overview
Chapter 1, Understanding and Illustrating Performance Management Strategy
Chapter 2, Set and Communicate Performance Expectations
Chapter 3, Understanding Two Important People Skills for Solving Performance Problems
Chapter 4, Deciding How to Handle Performance Problems, Analyzing performance Problems
Chapter 5, The Supervisor as a Trainer, Handling training problems
Chapter 6, Handling Won’t Do Performance Problems: Making performance matter, Motivating, Counseling, and Corrective Discipline
Chapter 7, Integrative Case Studies: Putting all the Pieces Together, Integration
Chapter 8, Performance Appraisals that work for you